Troubleshooting


Apple is blocking the installation


 

Please proceed as follows if this message appears

 

 

The problem is easy to fix

 

Go to the system folder and select Privacy & Security

 

 

 

 

Leave this window open

 

Close the window with Done

 

As soon as you close this message, a message appears in the Privacy & Security

 

window asking whether you still want to open the blocked plug-in

 

 

 

 

Confirm this with Open Anyway

 

The plug-in is now installed

 

You can always proceed in this way if Apple blocks an installation !

 

 

Best regards Audiolounge Support

 

 


Wrong plug in (instruments library) is loaded


 

 

You can solve the path problem by temporarily rewriting the incorrectly loaded Instruments folder

 

 

 

for example:

 

Keyaffair Premium opened but E Funk Drums was loaded (wrong path)

 

 

 

 

 

Do the following: 

 

rewriting the incorrectly loaded Instruments (folder for example Classic Dyno.instrument to Classic1 Dyno.instrument )

 

Now the plug can no longer find this folder !!

 

now open the plug in again Click on "Chose Folder" and select the correct folder

 

 

 

Now it will load correctly and the serial number can be entered

 

 

then write the rewritten folder back to (for example ( Classic1 Dyno.instrument ) to Classic Dyno.instrument )

 

 

 

In the latest operating systems from Apple, it can also happen that if you accidentally select the parent folder

where all Audiolounge plug-ins are located, the wrong library is loaded when loading a plug-in.

 

 

In this case, rewrite the parent folder

 

and then reselect all sound libraries when opening the plug-ins.

 

 

 

Do exactly the same with all plug-ins that are loaded incorrectly, so you can renew the path

 

 

 

Best regards Audiolounge Support

 

 


Download your purchased products


 

Please log in to track orders in the shop to download your purchases.and Updates and Serials

 

The track orders button is located at the bottom of the shop

 

https://www.audiolounge-pro.com/shop-1/

 

 

 

 

( log in with your email address )

 

 

Best regards Audiolounge Support

 

 

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